FAQs.

12 months, then rolling. The value of the time-lapse archive comes from continuity across the build.

A minimum of 12 high-resolution stills from consistent angles, a colour-graded 60 to 90 second flyover edit, and a frame-accurate addition to the time-lapse archive. Cloud delivery within 48 hours.

We carry a 5-day rebooking window in every programme. CAA wind, visibility and precipitation thresholds are documented in the RAMS. Rebooked flights do not incur additional cost.

Yes. Every flight is preceded by a RAMS submission, a site briefing with the Site Manager, and an exclusion zone agreed in advance. We work around tower cranes, MEWPs, and active deliveries.

We log GPS coordinates, gimbal angles and altitude on the first survey flight. Every monthly flight returns to those exact parameters. The result is a sequence that compounds month on month into a single time-lapse by handover.

Yes. We hold active NATS Non-Standard Flight Permission workflows for R157, R158 and R159, and have coordinated clearances with Battersea Heliport ATC, the Metropolitan Police MPSFU, and US Embassy security on Ballymore's Embassy Gardens scheme.

An NSF is a written permission from National Air Traffic Services that authorises flight inside a Restricted Zone. It is the only legal route to fly in R157, R158 or R159. Each permission covers a specific date, time, location and operator. We hold workflows that produce these permissions on a recurring schedule for retained programmes.

Yes. Battersea is the only commercial heliport in Central London and sits at the western edge of R158. Any flight inside the heliport's notification zone requires direct ATC coordination. We hold the workflow for that on the Embassy Gardens corridor.

Yes, with coordination. The Metropolitan Police's Specialist Firearms Unit holds airspace authority over the diplomatic estate. We coordinate with MPSFU and, where the site sits adjacent to a foreign embassy, with that embassy's own security team. We have done this every quarter for two years on Ballymore's Embassy Gardens scheme.

Plan for 28 days from initial enquiry to first flight on a Central London Restricted Zone. Outside the zones, two weeks is typical. We carry the workflows in place for retained Central London sites, so subsequent flights move faster.

£10m public liability, £1m professional indemnity, £10m employer's liability. Certificate of Insurance current within the year, available before mobilisation.

[Sam to confirm specifics. Final answer published once accreditations are verified. The Working With Us page lists current credentials.]

A site-specific RAMS for every visit, covering drone operations, MEWP work where required, public exclusion zones, and emergency procedures. Submitted in your preferred format: Procore, Asite, BIM360, or PDF. Standard turnaround on a new site RAMS is three working days.

First flight within 14 days of contract signature, assuming standard airspace. Central London Restricted Zones add 14 to 28 days for clearance on the first flight. Subsequent flights inside an active retained programme move faster because the airspace workflow is already in place.

Yes. Workers, residents, and members of the public visible in delivered media are blurred or redacted on request, free of charge. Footage of identifiable individuals is handled under our written GDPR policy, which is available on request.

Cinema-grade aerial platforms for restricted-airspace work, cinema-grade ground cameras for interview and b-roll, and a colour grade pipeline shared with our parent company Blood Orange Film. The output meets broadcast standards. We do not list specific camera models on the site because the kit changes faster than the page updates.

Frame.io. You watch the cut in 4K in your browser, drop a comment on the exact moment that needs attention, and we action it. No spreadsheets, no timecodes, no email chains.

The master film at the contracted length and aspect ratio, plus the cut-downs you need: investor pack, social, sales suite, board deck. Stills are delivered alongside the film. All deliverables are issued through a secure cloud folder.

Standard cut-downs are 60-second social, 90-second investor pack, and a vertical 9:16 for sales suite use. Other formats by request. Cut-downs are included in the Premium tier and available as an add-on on Standard.

We send a private link to the cut. You open it in any browser, scrub through the film, and click on the frame where you want to comment. Your comment is timestamped to that frame, the producer sees it instantly, and the next version returns with a clean comment list of what was changed.

Initial call. Written proposal within five working days. Contract signed. Pre-production call before the first shoot. First shoot within 14 days of contract signature on standard airspace, longer on Central London Restricted Zones.

Quarterly in advance for Update Films programmes. Monthly in advance for Aerial Monitoring programmes. Net 30 standard. We will accommodate Net 60 on request for principal contractors.

Programmes can be paused for up to 90 days without breaking the contract. The fee structure resumes when the programme resumes. Site shutdowns, weather windows, and stakeholder changes are common reasons. We accommodate them.

A short standard terms document is issued with every proposal. It covers IP ownership, confidentiality, payment terms, cancellation, and force majeure. We are happy to work to your supplier terms where required, subject to review.